Hey there! At Clothziy, we’re not just another online store—we’re a small team of passionate folks who genuinely care about what you think. Seriously, your feedback? It’s like gold to us. Whether you’ve got a question, a suggestion, or just want to chat about that amazing sweater you bought, we’re all ears.
You know what’s wild? Some of our best ideas have come from customers like you. That’s why we make it a point to read every single message—no bots, no canned responses. In fact, our founder still replies to emails personally (when she’s not buried in fabric swatches, that is). Here’s how to reach us:
Prefer typing? Our live chat is open during business hours—look for the little icon in the corner. Or, if you’re old-school like some of us, go ahead and send a carrier pigeon. (Okay, maybe not that last one.)
Here’s the thing: we started Clothziy because we were tired of impersonal shopping experiences. Remember that time you emailed a big retailer and got a reply that felt like it was written by a robot? Yeah, we hate that too. That’s why we promise—real people, real conversations.
Fun story: Last winter, a customer wrote in suggesting we add plus sizes to our linen collection. Guess what? We did, and it’s now one of our bestsellers. So don’t hold back—tell us what’s on your mind!
P.S. If you’re reaching out about an order, include your order number so we can help faster. But honestly? We’ll help either way.
